As for Pep Boys on US 1 in Fort Pierce. Stores are open seven days a week. They refused to fix my Forester because I disagreed with them on paying again. Pep Boys was first mentioned on PissedConsumer on Sep 02, 2007 and since then this brand received 1439 reviews. Do not let Pep Boys sell you a $50 tire protection that doesn't work !! A free inside look at company reviews and salaries posted anonymously by employees. You can easily find your desired automobile with 2-3 clicks. Submitted rebate 6 months ago that has yet to be paid. 3rd party? DO NOT TAKE YOUR CAR TO PEPBOYS, EVEN FOR AN OIL CHANGE! Learn how to stay safe during COVID-19 in our new guide: Deplorable. I was told someone would contact me no one has contacted me not resolved, I was supposed to receive a $40 mail in rebate did not get it not resolved. Known for their low cost services ranging from tires, parts, and repairs, Pep Boys beats out their competition by providing quality service performed by knowledgeable and courteous employees. Most commonly, consumers tend to contact Pep Boys to ask questions about: Payments and Charges, Staff, Cards. COVID update: Pep Boys has updated their hours and services. 9 out of 10 locations would try to add on unnecessary and unrequested work. And all I get is a runaround. I have called, emailed, and called some more. Pep Boys ranks 207 of 1706 in Service Centers and Repairs category. Review #2423776 is a subjective opinion of poster. I have an old Lexus and my AAA battery died. Stores are open seven days a week. I have tried to do my online rebate about 12 times, it usually says that my receipt information can't be found. Great service, good prices, timely repair, Headlight broken after repair, charged $39 more to repair it, A rider or a car enthusiast may love this site. They charged me $51! This is only for business. Do not go to the PepBoys on North Tryon, Charlotte, NC they do not complete the job hired to do. I bought a new battery at your Homewood, IL store on 7-15-2016. I sent them all documents on line and even by mail, they changed the tracking numbers three times, after 3.5 months of 100s of calls and emails back and forth I still have not received my money from them.Now every time I call them they either hang up on me or the call gets diconnected. PEP BOYS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: PEP Boys. Review #2395921 is a subjective opinion of poster. May did a great job providing professional service at a good price. On Saturday September 12, I went to Pepboys on Bustleton Ave in NE Philadelphia for oil change and they called me and said more work need to be done, and gave me an estimate. There is not enough information available to create the chart. You buy battery in this place go back months latter and the not honor your warranty company closed retail all your warranty for your parts you lose everything because company closed retail in service only try to still from you sell stuff you not need over sale it's there goal still your money because make money but commissions, 3rd party. are they from manufacturer? Review #2372752 is a subjective opinion of poster. And new coils. User's recommendation: Avoid taking advantage of pep boys rebate offers as they will make you go jump through hoops to get the rebate. Overall, Pep Boys is getting our Thumbs Up rating due to the overwhelming number of customers and repeat customers that say they’ve received good service and had a good experience from them. About 3 weeks later I received a post card in the mail saying a store number, transaction ID and store code were needed, which was all printed on the receipt that was submitted with the rebate form. He greased the front end and sent me on my way. 43 reviews of Pep Boys "I like the selection and variety of items they have in the store. Looking at my rims I noticed scuff marks on all four. Rights Reserved, You Are About to Contact PissedConsumer.com. Thank you Jamal B! Great experts, great promotions and sales and great felling whatsoever. But the southern California locations really take the cake. Thus you cannot find any good articles to know about a brand new car in this site. What are service fees aka "pocket fees" I asked? If its so good, why don't they stand behind it ?? 1/15/2020. Nissan Altima 2012. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. When I wrote national PepBoys customer service they lied about leaving me a phone message. Compare Pep Boys and Meineke pros and cons using consumer ratings with latest reviews. Tip for consumers:Do not have your car serviced here. User's recommendation: Don't going there they will increase your bill. You're being completely ridiculous, given the circumstances. Pep boys offer their staff commission on sales; when you take your car there is no fixed price for repairs. Final Pep Boys Review. I believe that out of all the car suppliers that Pep-Boys in the Cheapest with all there Products. This is everything you need to know to make a good choice. Products used:Only the brake job which I found out later that I was ripped off on that too. I told them not to do the work. User's recommendation: Shop somewhere else. I got tires for free, and damaged wheels. Pep Boys was first mentioned on PissedConsumer on Sep 02, 2007 and since then this brand received 1438 reviews. Review #2344077 is a subjective opinion of poster. Compare Pep Boys and Mavis Discount Tire pros and cons using consumer ratings with latest reviews. Blog article. New Auto Parts. They will try to nail you for wiper blades, shocks, brakes and anything else they can think of courtesy of their "free" vehicle inspection in order to run up the bill. To find more information about reviews and trust on Sitejabber.com please visit. Please don't go the location in arlington heights road and rand. Glassdoor has 987 Pep Boys reviews submitted anonymously by Pep Boys employees. They should be investigated. PepBoys delivers the parts of a car as ordered by their customers. That's if I can find anyone around to help in the first place! Do you have something to say about Pep Boys? Claim your listing for free to respond to reviews, update your profile and manage your listing. Emailed a week ago. Horrible... many reviews just like my experience. If you are looking for great site where you can get all the information about technical service and car parts - PepBoys is definitely will be your number one pick Find the best companies in Service Centers and Repairs category: Meineke and Pep Boys, Meineke vs Valvoline Instant Oil Change, Pep Boys vs Mavis Discount Tire After 1 1/2 hours the repair team at the Tamarac Pep Boys on Commercial Blvd got the hood open, did an oil change and jump started the battery. View Business profile. Pep Boys is a trusted name in the industry. I dropped my car off at a 10 am appointment to replace a fog light. What is your customer experience with Pep Boys? The service manager told me my truck needed a windshield wiper "transmission and control arms" They charged $485.68 for cheep wiper blades and replaced two bent control arms. Stealing money from a customer should be a criminal offense, that should have fines and penalties attached to it. I always inspect my vehicle before paying. Customer Reviews Pep Boys. Pep Boys Credit Card Review. I found out it was my brakes and disc that need replacement. I needed 3 things. Reviewers write the most about Pep Boys Oil Change and give it 1.7 stars out of 5. I was told it needed replacement (it was 8 years old) and was able to get an appointment this morning. PepBoys has a consumer rating of 2.43 stars from 140 reviews indicating that most customers are generally dissatisfied with their purchases. Review #2344104 is a subjective opinion of poster. Made an appointment. Go into Pep-Boys and you can get the same tires for $15 to $30 cheaper per tire. I will never do business with them again. During a routine inspection, they ran my friends completely restored VehiCROSS into a wall and after a lot of fighting only offered $4000 for it, which will not cover repairs or replacement including the restoration work. Review #2421981 is a subjective opinion of poster. To learn more about the ways to appreciate the reviewer please visit They said there was an issue with scanning the receipt but would manually enter it. I am usually hyper-sensitive to the BS most service stations serve up, but I did not get an inkling of 'screwage' from these folks. Pep Boys ranks 206 of 1713 in Service Centers and Repairs category. Wake Forest, NC. They denied that they broke it. what is the status of my rebate tracking id# ckqx-9851-****. 982 Pep Boys reviews. Bottom line, get a second opinion no matter where you get the first offer on your car repair. Pep Boys Review. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Pep Boys Customer Service. NO CHARGE! We are from out of town, when the alternator went out and they got us a better price, and more timely repair than anyone else closeby! Jim Nolan and crew are helpful, informative and helps my husband and I save $. A rider or a car enthusiast may love this site. They did work with me, but very disappointed. Review #2327643 is a subjective opinion of poster. Review #2380250 is a subjective opinion of poster. Took the time to check the other tires air and added air as needed. This Pep Boys Service Store is the most professional, caring and best customer service I have ever experienced as it pertains to any car servicing facility. Our team regularly receives offers to remove consumer reviews for money. They are clearly making the process more difficult in hopes that you give up so they can keep your money. Complaint - No Stars WARNING WARNING. But recently, they haven't been helpful in finding or locating things. 972 Pep Boys reviews. Stay safe with our COVID-19 guide. Pep Boys has been around since the 1920s and has faced competition through it all. The space is modern, CLEAN, and the reps were extremely friendly and personable. 00. Failed to provide ordered part at agreed time. Thank you, and your team with this one car I need to be safe on the road. I heartily recommend this establishment. Learn about The Pep Boys - Manny, Moe & Jack culture, salaries, benefits, work-life balance, management, job security, and more. A free inside look at company reviews and salaries posted anonymously by employees. I recommend this Pep Boys in Gateway Commons, Wake Forest, NC to everyone-whether you are in Wake Forest or not. User's recommendation: STAY AWAY, at least this store manager was a rude crook. From a new set of tires to antifreeze, you can maintain your vehicle without ever driving it to the auto parts store. I have recommended Pep Boys Tamarac to two people. Originally named Pep Auto Supply Company, the company was founded in Philadelphia, Pennsylvania, in 1921 by Emanuel Rosenfeld, Maurice L. Strauss, W. Graham Jackson, and Moe Radavitz. Think changing tires everyday they'd know how to avoid scratching them up. They wanted to charge me 1200. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. 22 reviews for Pep Boys, rated 1.00 stars. Reviews from The Pep Boys - Manny, Moe & Jack employees about working as a Parts Manager at The Pep Boys - Manny, Moe & Jack. Review #2356031 is a subjective opinion of poster. Do not give your business to PepBoys. Went back to have the work done and after looking at the front end the mechanic said he would not put new parts on a car that doesn't need them. Headquarters. Kelly Hackworth doesn't recommend Pep Boys Auto Parts & Service (Sacramento - 47th Ave). The best car site and great customer service,,,, A good stuff to take care of car... You can't go wrong getting your repairs done here. Other companies charge about $105 to $135 per tire. My car broke down 1 mile from Pep Boys and I had my car towed to them. Get insights about the company culture, growth opportunities, work life balance and more at Careerbliss.com This site deals with car accessories. Take a good look at tires. Awful Service: Don't bother taking your car there! They are nothing but a bunch of schamers. With over 920 brick-and-mortar locations for in-store pickup, it is safe to say that they know the car parts industry. Review #2334934 is a subjective opinion of poster. I ended up paying $1102. They no longer deserve it. I took my car to the location in Western Hills, Cincinnati. Pep Boys fully accepted responsibility for the damages without hesitation but I have yet to receive reimbursement for the money I spent to get them fixed since November of 2019. 33 reviews of Pep Boys "By far the best PepBoys Service Station I have visited. We’re in this together! With Covid lockdowns, you should be grateful that anyone could even arrange a 2-day delivery! I had my car towed the next morning to a garage where I was quoted $562.00 parts and labor included. Service Managers are High School drop outs hired by Pepboys at low wages. Pep Boys was first mentioned on PissedConsumer on Sep 02, 2007 and since then this brand received 1438 reviews. I am a disabled veteran, with the most unimaginable experience I have ever had in my entire life. Pep Boys. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. No more pep boys for me. Pep Boys in Surprise (Az) - a Totally Pleasant one! Recent recommendations regarding this business are as follows: "Very poor", "STAY AWAY, at least this store manager was a rude crook. This was our first experience with Pep Boys, and we will go there from now on! They were acquired by Icahn Automotive Group LLC in 2016, but continue to operate under the name "Pep Boys." The manager with an attitude left me waiting for 45 minutes after the job was complete to justify staying on the clock for the rest of the day. Original review: March 27, 2020. This time the guys said that I have to pay another $1000 or more to replace the axles and so forth. Towing service gets your vehicle to the nearest Pep Boys in Howell. I worked with Adam and he helped me understand what was happening. Pep Boys Credit Card is a store credit card issued by Synchrony Bank. The answer was unclear and are not listed under the labor cost. Review #1418622 is a subjective opinion of poster. Consumers complaining about PepBoys most frequently mention customer service, next day and oil change problems. Poor response for a need for a new battery, If you wish that your prior post be removed, submit a notarized letter, Unun decided until this problem gets fixed, Got an appointment quickly over the phone, Brick and mortar store for last minute purchases. It had a 3 year free replacement warranty and a 96 month prorated warranty. Pep Boys Reviews (1614) Add a review. PepBoys ranks 16th among Auto Repair sites. The dedication that Jamal B and his repair team have to the car is phenomenal. I got a second estimate at a nearby goodyear store for $ 700. So sad what has happened to this once good company. Glassdoor has 994 Pep Boys reviews submitted anonymously by Pep Boys employees. Pep Boys is your one-stop online shop for vehicle parts and supplies. Pissed Consumer © 2021 All What happened? Hmm all I can say is shame on pep boys for taking advantage of me because I'm a female. I was the only customer waiting and only two vehicles in the shop. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Consumers complaining about PepBoys most frequently mention next day, customer service and oil change problems. 3111 … 5 out of 5. My car was shaking and driver tire was shaking to. Wasted TWO days waiting for service, even with an appointment, and ended up going elsewhere. I went for a second opinion and surprise not true. Check our FAQ. My family and I have been taking our cars to Chris Pandolfo, who takes extremely great care for our cars and is an excellent manager. So grateful for also checking breaks. Fortunately, they agreed. Each time they said my issue would be resolved. Answered my questions and gave me prices for things I need done in the future. Share Report. While having front brake work done the service intake person said after looking the car over the mechanic said it also needed ball joints and other parts for a total of $950. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Whatever happened to the adjuster that was supposed to send a check for my vehicle to get repaired and release to me Im so upset and I dont like to wait this long it shouldnt have taken this long for the vehicle to be paid for Pepe boys. If you're wondering whether Pep Boys Credit Card is the right card for you, read on. It has only one flow in my opinion - the site design is atrocious, Tip for consumers:Get the member of the club right away. Headlights were working before repair but one headlight wasn't working after the repair. 1,002 Pep Boys reviews. Seems simple enough right. I tried to wipe them off, but no luck. WARNING WARNING DO NOT GO TO PEPBOYS NORTH TRYON STREET CHARLOTTE NC. The staff gives you different and outrageous prices, obviously the more they charge the more commission they make. The service guy can't just bend over and yank one out of his *** for you. MOST HELPFUL. The algorithm is subject to change in future. Check out Pep Boys Auto reviews posted by real employees. User's recommendation: Avoid any and all rebates. I filled out the electronic rebate form and uploaded the purchase receipt as requested. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you. Tip for consumers:Under no circumstance would I go back to Pep Boys again! This is very decietfuf as it should not require so much effort from a customer. How are pep boys for engine parts? Pep-Boys is not a bad company. Recent recommendations regarding this business are as follows: "Very poor", "STAY AWAY, at least this store manager was a rude crook. Review #2394094 is a subjective opinion of poster. I was told)$150.00 to check my valve stem. Pep Boys works with fleet managers of big and small fleets to build customized service plans that are executed in a consistent, flawless manner at each network location. Find the best companies in Service Centers and Repairs category: Mavis Discount Tire and Pep Boys, Mavis Discount Tire vs Monro Muffler Brake And Service, Pep Boys vs Ok Furniture Review #2428452 is a subjective opinion of poster. Share your voice on ResellerRatings.com Tire was repair and balanced. Service 11. If they're out of stock, they're out of stock. We are processing your message. Went in early morning to get my tired repaired, Miguel Cartagena, help me get my car in and out fast. The service associate, Anthony T, went right to work and was done within 30 minutes, replacing my cabin air filter as well. Had tires balanced and rotated today. My brakes charge was 283. I was quoted $1020. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Review #2445842 is a subjective opinion of poster. We’re in this together! Auto repair service is done right the first time to get you back on the road. Pep Boys auto in Bear, DE, has a "Top Notch" Repair Manager named Katy **. Shop tires, parts and accessories or schedule your oil change and repair services today. A free inside look at company reviews and salaries posted anonymously by employees. The price level of this organization is high according to consumer reviews. I would give them 6 stars if I could. Pep Boys Reviews (1615) Add a review. User's recommendation: Never ever trust pepboys rebates. I will never go back to Pep Boys. I take my car another workshop, they changed the tire and did not need alignment, everything was fine, the problem was the tire. On august 2020, at 1:00pm. Reviewer15561280 Sign in to contact user. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, I was so excited to have my tire put on and, I now get my car service at pep boys all of the time and, Jayme the store manager is rude, condescending and had zero. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. I just got a little further and is now stuck at trying to put my state in. Multi Location Business Find locations. With an online auto specialist available to help, you won’t miss anything about shopping in stores. Recent recommendations regarding this business are as follows: "beware leaking air not installed properly wheels not cleaned", "Very poor", "STAY AWAY, at least this store manager was a rude crook.". Unfortunately my brand new wheels got damaged in the process after I was reassured that they won't be. 31 reviews of Pep Boys "I had a fantastic experence here. I dropped my car off Thursday at Pep Boys in Utica ave in Brooklyn.its Saturday &;; my car still not ready. If you can, avoid them at all costs. COVID update: Pep Boys has updated their hours and services. Initial The Pep Boys complaints should be directed to their team directly. For more information about PissedConsumer check out our Pep Boys. They are referred to as the "founders of the automotive after market". Pep Boys Towing is powered by our partnerships with top-rated national towing providers. I feel I got ripped off. Car repairs, especially tire repairs, can be a very stressful time because they often happen unexpectedly. My personal experiences with Pepboys has been up and down. I had bought some brand new wheels for my car and wanted to get tires mounted on them. I paid $39 for headlight repair on top of the $19 for fog light. We use cookies for analytics, personalization, and ads. Real time updates are available on your mobile phone. I wouldn't buy anything for your vehicle there. From start to finish it was flawless. Called at months 3 and 5. Oh and I paid $18.00 to have them do an analysis. Pep Boys retail and service location offering a wide range of parts, tires and accessories. Initial The Pep Boys complaints should be directed to their team directly. 973 Pep Boys reviews. I had to bite the bullet and get new tires for my jeep. 00 with parts, labor and service fees. Customer Reviews. I ordered this part from pep boys only because they said they would have it next day. After 2.1/2 hours of waiting they finally started to check my car., 1/2 hours after they given me an estimated up to $3,000.00 not including the tire. This feature is currently under development. Friendly, Affordable, and Great Service. BIG MISTAKE! A battery, alternator and belt. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Shop tires, parts and accessories or schedule your oil change and repair services today. Pep Boys of West Berlin NJ Rt 73 has the hands-down, best workers to fix your car at a fair and reasonable price. It failed on 12-28-2020. They lied to me told my brakes were leaking. After I left I noticed my check tire light was on, That tells me after all the work they done they never even checked air pressure in tires. While shopping yesterday, I was by the Pep boys in Surprise and asked if they could check my battery, which had started "acting up", while I was at the store next door. The Pep Boys: Manny, Moe & Jack (branded and commonly abbreviated as Pep Boys) is an American automotive aftermarket retail and service chain. PepBoys has a consumer rating of 2.43 stars from 140 reviews indicating that most customers are generally dissatisfied with their purchases. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Pep Boys Customer Service.